Key Responsibility:

• Attending chat/voice/ emails of clients.

• Coordinating and reconfirming COD orders.

• Coordinating for dispatch.

• Calling existing and potential customers to persuade them to purchase company products and services.

• Accurately record details of customers' purchase orders.

• Processing all customer purchases accordingly.

• Generating promising leads for the outside sales team to pursue.

• Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.

• Developing and sustaining solid relationships with customers to encourage repeat business

• Using sales scripts proffered by the company to drive sales and respond to customer rejections.

• Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.

• Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

• Female Candidate Prefer.