Service Coordinator

Job Location

Pune

Published By

P.S International

Type of Job

Permanent

Salary Range

1 - 2 LPA

Published Date

October 12, 2022, 10:45:00 AM

Experience Required

2 - 4 Years

Qualification

Any Graduate

Job Description

Roles & Responsibility :

  • Recruits and trains customer service or human resources employees.

  • Manages employee schedule.

  • Acts as liaison between clients and company.

  • Answers client and customer questions.

  • Addresses and resolves any issues and complaints.

  • Reports problems and unresolved issues to the manager or director.

  • Writes up reports of client and customer activity or complaints.

  • Presents reports to the company director or manager.

  • Devises ways to improve customer service and client relationships.

  • Schedules meetings with prospective and existing clients.

  • Meets with clients in person when working for a larger company such as a marketing firm.

  • Travels locally for client visits or marketing pitches.

  • Assists customers in a retail setting.

  • Promotes company products and services.

  • Assists associates and account executives in closing sales and bringing in new clients.

  • Assists in designing new promotional materials.

  • Researches consumer base to better serve the needs of the target demographic.

  • Works with marketing and PR department to handle any media appearances.

  • Female Candidate Preferred.

About Company

Our Client is amongst the leading Manufacturers in the GCC for variety of HVAC products for more than a decade.

Address

Pune