P S INTERNATIONAL HR CONSULTANTS
Job Location
Mumbai
Published By
P.S International HR Consultants
Type of Job
Permanent
Salary Range
Best in the Industry
Published Date
February 10, 2022 at 6:30:00 PM
Experience Required
0-1 Yrs
Qualification
B.Tech/B.E. in Any Specialization, B.Sc in Computers, BCA in Any Specialization
Job Description
Get trained and certified on cloud CX platforms.
Understanding the business and technical requirements and providing the best customer experience during the product configuration.
Provide product training and product demonstrations to customers during the engagement.
Stay up to date with knowledge of the products.
Researching, diagnosing, troubleshooting, and identifying solutions to resolve customer issues.
Onboarding and Training customers to become better product users.
Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
Ensure proper recording and closure of all issues.
Provide assistance to reporting manager in pre-sales activities and documentation.
About Company
success and development, operational excellence and Creating Results. They hire great people with energy,
Address
Mumbai