Junior Business Analyst

Job Location

Mumbai

Published By

P.S International HR Consultants

Type of Job

Permanent

Salary Range

Best in the Industry

Published Date

February 10, 2022, 6:30:00 PM

Experience Required

0-1 Yrs

Qualification

B.Tech/B.E. in Any Specialization, B.Sc in Computers, BCA in Any Specialization

Job Description

  • Get trained and certified on cloud CX platforms.

  • Understanding the business and technical requirements and providing the best customer experience during the product configuration.

  • Provide product training and product demonstrations to customers during the engagement.

  • Stay up to date with knowledge of the products.

  • Researching, diagnosing, troubleshooting, and identifying solutions to resolve customer issues.

  • Onboarding and Training customers to become better product users.

  • Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams.

  • Ensure proper recording and closure of all issues.

  • Provide assistance to reporting manager in pre-sales activities and documentation.

About Company

success and development, operational excellence and Creating Results. They hire great people with energy,

Address

Mumbai