Duties :

• Should handle the concerns of customers & requirement by creating support & co-ordination between Sales Rep & Customer.

• Handling Collection of monthly installments and dues from the clients. (Demands, Reminders, Penal Notice and Terminations)

• Monitoring collection for all the projects.

• Handling Payment Receipt, Allotment Letter, Builder Buyer Agreement Generation Possession Related Formalities.

• Monitors loan repayment activities and takes necessary action to collect from past-due account.

• Manage all written & verbal communication with customers (after booking of unit until hand over).

• Interpersonal coordination with various departments like accounts, marketing, and admin daily basis as per the various needs in the interest of the customer.

• Handled Possession & Registry of Flat buyers.

• Issuance of Welcome Letters, Demand Letters, Cancellations, TPA, PTM, Endorsements via 4QT etc.

• Taking care of Collection department & Loan sanction, Disbursement from Bank.

• Preparing MIS reports.